Responsible Gambling Guide

When it comes to online casinos in Canada, it’s standard for top-rated sites to always deliver first-rate entertainment in a safe, secure, and responsible gambling environment.

While enjoying oneself at these establishments is paramount, so is playing responsibly – which is why we’ve dedicated this page to discussing it in more detail.

Here, we’ll chat about what responsible gambling entails, why it’s so important that online casinos give players access to support and tools if gambling is becoming problematic for them, how having these tools available to players can help them manage their gambling, and more.

We’ll also take a look at the RGC (Responsible Gambling Council), an important resource for players in Canada, and give answers to some of the most frequently asked questions about gambling addiction and responsible gambling. We hope that this 6-minute read will be an informative one.

What is Responsible Gambling?

Responsible gambling means what it says: gambling in a responsible manner. So, keeping track of how much time and money one spends while gambling, and ensuring you don’t exceed your limit by gambling more than you can afford to lose.

Players should be looking at gambling as a form of entertainment and never as a source of income. What’s more, being responsible means not gambling when you’re upset, depressed, or chasing a loss. It’s about knowing when to take a break.  

Tools for Gambling Responsibly

Online casinos in Canada are expected to fully support responsible gambling. How do they do this? By giving players access to 24/7 customer support and, of course, responsible gambling tools. Let’s look at two scenarios as an example:

Scenario 1: Problem Gambling

A player is gambling excessively – to the point that it’s compromising, disrupting, or damaging their personal and family life, as well as recreational activities. The signs include an increasing preoccupation with gambling, failing to do one’s work properly, being strapped for cash and unable to pay bills, and behavioural changes – such as irritation, anger, anxiety, and depression.

What can this player expect in terms of help?

Most online casinos offer 24/7 customer support via live chat and, as we’ve already stated, give players access to tools that can help them manage their gambling. In the case of someone realising that they’re unable to stop gambling, they can choose to self-exclude from the casino – which means their account is locked and the casino cannot send them any marketing materials. Self-exclusion can mean taking the option of a 24-hour minimum break, or in this more extreme instance, a 6-month, 1-year, or 5-year break from gambling.

Scenario 2: Frequent Gambling

A player is gambling responsibly, but frequently enough that they’re starting to worry. How can this player ensure they remain in control of their gambling?

Online casinos in Canada offer responsible gambling tools like self-exclusion – in this case, the player could have their account locked for 24 hours – as well as set deposit limits. So, aside from the limits that can be placed on the time spent at a casino, limits can also be placed on how much a player can deposit – whether it’s daily, weekly, or monthly.

Other options include sticking to low-value games that can help players extend their gameplay while managing their bankroll, or using a C$10 paysafecard instead of going overboard with credit cards. Then there is the option of simply playing for fun.

RGC: Responsible Gambling Council

The best online casinos in Canada should have 24/7 customer support via live chat, so the casino can assist you with any questions or concerns you might have regarding your gambling. But there is also the RGC, which stands for Responsible Gambling Council and is dedicated to educating and helping operators, regulators and, of course, players, to achieve responsible gambling.

A leader in the prevention of problem gambling in Canada, the RGC site is an excellent resource for players to consult. Like many of the top online casinos, RGC also provides concerned players with a self-assessment test to help them determine if they have a gambling problem and gives practical advice on what they can do about it.

No matter where you’re playing, and whether it’s on desktop, tablet or mobile, a gamblers guide to how online casinos in Canada work is important – and so is gambling responsibly of course. Online casinos support it to maintain the integrity of their casino licence and to ensure the safety and well-being of their customers. And if there’s no sign of responsible gambling support anywhere on a casino’s site, our recommendation is to ditch it immediately and find one that does.

Remember, gambling is about entertainment, and should not become a source of income.


Is gambling addiction a mental illness?

Gambling addiction can be classified as a mental illness or disorder when the person gambling is unable to limit and control themselves – even when they know it’s negatively affecting them, and the people close to them.  

What support can I access if I am worried about my gambling or a loved one’s gambling?

An excellent resource in Canada is the Responsible Gambling Council (RGC). Their site offers information for the public as well as operators and regulators, on how to gamble more safely, as well as who could be at risk, what to look out for, gambling and young adults, and more. There is even a self-assessment test on the site that one can take if you think you might have a problem. For anyone concerned about their gambling or a loved one’s gambling, RGC will help those affected to connect to community supports.

What types of gambling cause the most problem gambling?

What defines a gambling problem is an inability to control the gambling. So, any type of gambling can become a problem. That said, according to anecdotal reports, there may be some types of gambling that can exacerbate the addiction even further – such as fast speed of play: the quicker a wager and the response time, the likelier some players can develop a gambling issue with a specific game

Isn’t problem gambling just a financial problem?

No. All the research indicates that problem gambling is really an emotional problem that can lead to financial issues. It doesn’t matter if one pays all the debts of someone with a gambling problem, they will still have that addiction. Their real issue is ultimately an obsession with gambling that they cannot control and which should be treated accordingly.

How can I keep track of my spending?

In line with responsible gambling, it is incumbent upon online casino accounts to provide information regarding how much one has spent, lost and won at a specific site. When it comes to multiple accounts at various sites, we’d recommend keeping a diary in which you can record wins and losses on a regular basis. To help work out how much you can afford to spend, lose, and exceed, we suggest downloading a budget calculator.

How can I protect my children from being exposed to betting sites?

Child protection software can safeguard a child from inappropriate adult content. Also remember to log out of any gambling sites once finished and make sure no children are near a device while such a site is still running. Educating children about underage gambling and the dangers thereof are also important. Plus, we strongly recommend monitoring what content they’re looking at and limiting their time online. RGC also offers guidance on how to deal with children, young adults and gambling. uses cookies to give the best experience possible. Please read our Cookie Policy for more details